Frequently asked questions

What does Gold-Filled mean?

Gold-Filled is when a metal i.e. brass etc. is bond with several layers of gold. With a standard of a minimum 5% gold being used, Gold-Filled is high quality, hypoallergenic, tarnish and water resistant. This means our pieces are not only great for sensitive skin but will also last a lifetime.

What are Miyuki Beads?

Miyuki beads are Japanese seed beads that are the world standard for beads. They are high quality, uniformed in shape and durable.

How do I care for my pieces?

All pieces are handmade with love and care. In order to have your pieces last, keep all pieces free from any water or moisture so pieces will not tarnish. Remove before sleeping, showering, swimming or exercising. Store in a cool dry place like a jewellery box or pouch.

What is the return policy?

We’re currently unable to accommodate returns or exchange.

If you have received a damaged piece please contact saskiadesignco@gmail.com within 48 hours so we can assist.

When will I get my order?

Please keep this in mind. We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

All products are handmade by Saskia in Ontario, Canada.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.